Privacy Policy

Gargeyee Personal Care Private Limited, operating under the brand name Bask In Nature, is responsible for the website and services described in these policies.

At Bask In Nature, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website, place an order, communicate with us, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect information including:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment and transaction-related information
  • Customer service communications
  • Product reviews, feedback, photographs, or other information voluntarily submitted by you
  • IP address
  • Browser type and operating system
  • Device information
  • Website usage and interaction data
  • Cookies and similar technologies

We collect only such information as is reasonably necessary to provide our products and services, process transactions, communicate with customers, improve our website, and comply with applicable legal requirements.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Arrange delivery and shipment
  • Process payments and refunds
  • Provide customer support
  • Respond to enquiries and complaints
  • Confirm or update order information
  • Send transactional communications
  • Improve our products, website, services, and customer experience
  • Detect and prevent fraud, misuse, or unauthorised activity
  • Maintain website security
  • Conduct internal analysis and research
  • Send promotional communications where permitted and where you have provided the appropriate consent
  • Comply with applicable laws, regulations, and legal obligations

3. Payment Information

Payments may be processed through third-party payment gateways or service providers.

Bask In Nature does not ordinarily store complete debit-card, credit-card, CVV, PIN, OTP, or banking credentials on its own systems. Payment information is processed by the relevant payment service provider in accordance with its own privacy and security practices.

Customers should never share their OTP, CVV, PIN, password, or other confidential payment credentials with anyone claiming to represent Bask In Nature.

4. Cookies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Provide relevant communications and marketing, where applicable

You may manage or disable cookies through your browser settings. Certain website features may not function properly if essential cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information for monetary gain.

We may share information with trusted service providers where reasonably necessary to operate our business, including:

  • Payment gateways
  • Courier and logistics partners
  • Website and technology service providers
  • Analytics and marketing service providers
  • Customer-support providers
  • Professional advisers
  • Government authorities or law-enforcement agencies where required by law

Such sharing will be limited to what is reasonably necessary for the relevant purpose.

6. Marketing Communications

Where permitted by applicable law, we may send information about products, offers, launches, events, or other communications that may be relevant to you.

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications relating to orders, payments, deliveries, refunds, or customer-service matters may continue to be sent where necessary.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud, and complying with legal and regulatory requirements.

9. Third-Party Links

Our website may contain links to third-party websites or services. Bask In Nature is not responsible for the privacy practices, content, or security of third-party websites.

Customers are advised to review the privacy policies of such third parties before providing personal information.

10. Children’s Privacy

Our website and products are not intended to knowingly collect personal information directly from children without appropriate parental or legal consent.

If you believe that personal information belonging to a child has been provided to us improperly, please contact us so that we can take appropriate steps.

11. Customer Reviews and Content

If you voluntarily submit reviews, photographs, testimonials, or other content, you acknowledge that such content may be displayed or used by Bask In Nature for legitimate business, marketing, or promotional purposes, subject to applicable law.

You should not submit personal information belonging to another person without their permission.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

Any updated version will be published on this page with the revised effective date.

13. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact Bask In Nature through the customer-support details provided on our website.